Placing an order means you legally accept these Terms & Conditions in full.
These terms apply to all products, including perfumes, perfume oils, accessories, and electronics.
Product Categories & Nature
Perfumes & Perfume Oils are personal-use items.
Accessories may include fashion, wearable, or lifestyle items.
Electronics include devices and electronic accessories.
Product use and performance may vary depending on individual usage and conditions.
Final Sale & Hygiene Policy
For hygiene and safety reasons, perfumes and perfume oils cannot be returned or exchanged once opened or used.
Accessories and electronics are considered final sale once used, worn, installed, or activated.
Refunds or exchanges are only considered if:
An incorrect item was delivered, or
The item arrived damaged or defective and is reported within the required timeframe.
Product Descriptions & Variations
Product images, colors, sizes, specifications, and descriptions are provided for reference.
Minor variations in appearance, packaging, or design do not qualify as defects.
Fragrance strength, longevity, and scent perception may vary due to skin type, environment, and storage.
Allergies, Sensitivities & Usage Responsibility
Customers are responsible for checking ingredients, compatibility, and usage instructions.
We are not liable for allergic reactions, skin irritation, misuse, or incompatibility with other products or devices.
Electronics Disclaimer
Electronics must be used according to manufacturer instructions.
We are not responsible for damage caused by:
Incorrect installation
Power surges
Water exposure
Unauthorized repairs or modifications
Warranty coverage, if applicable, is limited to what is stated at the time of purchase.
Pricing & Payments
All prices are clearly shown before checkout.
Completing payment confirms authorization to use the selected payment method.
We are not responsible for bank fees, currency conversion charges, or third-party payment processor issues.
Order Processing & Right to Refuse
Orders are processed only after successful payment confirmation.
We reserve the right to cancel or refuse any order due to:
Stock unavailability
Pricing or listing errors
Suspected fraud or misuse
Delivery & Local Pickup
Delivery timelines are estimates and not guaranteed.
Delays caused by couriers, customs, weather, or external factors are beyond our control.
For local pickup, failure to collect within the agreed period may result in order cancellation without refund.
Customer Information Accuracy
Customers must provide correct delivery and contact details.
We are not responsible for lost, delayed, or misdelivered orders caused by incorrect information.
Limitation of Liability
Our total liability is strictly limited to the amount paid for the product.
We are not liable for indirect, incidental, or consequential damages of any kind.
Intellectual Property
All website content, branding, product images, and text remain our property and may not be copied, reproduced, or reused without permission.
Updates to Terms
We reserve the right to update or modify these Terms & Conditions at any time.
Continued use of the website indicates acceptance of any changes.
Governing Law
These Terms & Conditions are governed by applicable local business and consumer protection laws.